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Answered By: Amy Coughenour Last Updated: Mar 14, 2017 Views: 21
This is a known issue that our IT developers are working to fix as quickly as they can.
In the meantime, they've recommended that we use the following work-around:
- Log in to the CU Portal: https://portal.cu-portland.edu
- Open a new tab or window.
- Locate the link for the library resource you're trying to access.
- Copy the link.
- Go back to the tab or window where you're logged in to the CU Portal.
- Paste the link and hit Enter.
- Enter your password again.
- You should now be able to access the library resource.
Here are some screenshots of this process.
Step 1: Log in to Blackboard
Step 1 continued: Logged in to the CU Portal
Steps 2, 3, & 4, Version A (for access to interlibrary loan): Open a new tab or window; locate the link for the library resource you're trying to access; copy the link.
Steps 2, 3, & 4, Version B (for accessing a database): Open a new tab or window; locate the link for the library resource you're trying to access; copy the link.
Steps 5 & 6: Go back to the tab or window where you're logged in to the CU Portal; paste the link and hit Enter
Step 7: Enter your password again
Step 8: You should now be able to access the library resource
If this doesn't work for you, please let us know.
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