Contact Us

 

 

 

 

ask@cu-portland.libanswers.com

 

 

 

We'll endeavor to answer emailed questions within 1 business day.

Text questions from your phone, and we'll text you back. This service is free, but text message rates from your cell phone provider may apply.

Text Message: (503) 406-3055

Concordia librarians are available to assist you from 9am-6pm (Pacific time) Monday-Friday.

Phone: (503) 280-8507

Concordia librarians are available at the Reference Desk to assist you from 9am-6pm, Monday-Friday.

Mailing address:

2811 NE Holman Street

Portland, OR 97211

Physical address:

2800 NE Liberty Street

Portland, OR 97211

Library Catalog

Explore the libraries' collections of print and electronic books, journals and peer-reviewed articles, theses, media resources, and course reserve materials, all in a single search.

Search@CU Libraries

Research Guides

Research assistance, subject guides, and useful resources compiled by your friendly librarians. Know what we know - find it in Research Guides!

 

Databases

Find the best library databases for your research.

 

Quick Links

Library Home

Interlibrary Loan

CU Commons

Answered By: Sarah Johnson
Last Updated: Jun 30, 2016     Views: 30

Update:

As of July 1, 2016, our 24/7 chat service is temporarily unavailable, while our vendor upgrades to a new system.  During this transition CU Librarians are available to chat from 12pm to 6pm (Pacific time), Monday-Friday. 

 


Our Chat with a Librarian service is available most hours, most days, but occasionally there are lapses in coverage.  When that happens, you can always send us an email, and we'll respond as soon as we're back online. 

Here's how our chat coverage works:

When we're not online to chat, our Answerland partner librarians answer questions from our students.  When Answerland is scheduled to be offline, our worldwide QuestionPoint partner librarians pick up.  Occasionally, shifts staffed by CU Librarians and Answerland librarians are both uncovered (holidays), and if this happens during a time when QuestionPoint isn't usually scheduled, our chat service will be unavailable.

Here's the schedule (current as of 2/11/16):

  • Sunday:
    • QP: Midnight - 2pm
    • Answerland: 2pm-7pm
    • QP: 7pm-Midnight
  • Monday:
    • Concordia: 9am-6pm
    • QP: 8pm - Midnight
    • Answerland: 8am-8pm
    • QP: Midnight - 8am
  • Tuesday - Thursday:
    • Concordia: 9am-6pm
    • QP: Midnight - 8am
    • Answerland: 8am – 6pm
    • QP: 6pm - Midnight
  • Friday:
    • Concordia: 9am-6pm
    • QP: Midnight - 8am
    • Answerland: 8am – 5pm
    • QP: 5pm - Midnight
  • Saturday:
    • QP: Midnight - 2pm
    • Answerland: 2pm – 4pm
    • QP: 4pm-Midnight

Please feel free to contact us via email (ask@cu-portland.libanswers.com) or Ask Now form anytime the chat service is unavailable.  We'll be in touch as soon as we can.

Related FAQs

    Email your Question

    If your question isn't in the knowledge base already, submit it and we'll answer as quickly as possible.